HoneyClub Membership

How do I redeem my credits?

• Log in, add your items to the cart, and head to checkout. There you’ll see any credits you can use. Enter the amount you’d like, hit Apply, and your code will stick around in your cart—even if you leave or sign out.
• Sign in on the membership portal, go to the Membership tab, and select “Get discount code” to generate a code that you can enter at checkout.

How long do store credits last?

• Store credits expire 180 days after receipt. We'll send an email reminder before they expire. 😊

I accidentally redeemed a code before I was ready. What do I do?

• Redeeming credits creates a personal discount code that stays in your cart. 
  • Earn more credits? Just enter the new total to refresh your code.

I forgot to log in before placing my order. Will I still get credits?

• Your HoneyClub perks are tied to the email you signed up with 💙 Using the same email for other orders, and your credits will automatically be added.

How do I access my free shipping benefit?

• Free shipping is automatically applied with your account email — no code needed! 🎉

Can I use discount codes with my membership?

• Only one code can be used per order 💙 
  • Redeemed credits cannot be combined with other discount codes.

How are credits handled on returns & cancellations?

• If an order is canceled or returned:
  • Any credits you earned will be removed
  • Any credits you used will be added back to your account.

How do I become a member?

• Add membership to your cart—or get it free with select bundles (look for 'Membership')! Check your email after checkout to access your benefits 🎉
  • Membership is currently available for US customers only. We appreciate your patience as we work to expand internationally! 💙

Do I need to have an account to use my membership?

• Yes! An account is created at checkout 🎉 Use your email if you already have one, then manage your membership and credits anytime via your avatar 💙

Can I pause my membership?

• Memberships can’t be paused, but you can cancel and rejoin anytime😊

How do I cancel my membership?

• Cancel anytime from your profile in your account portal or contact support. 💙

Will I receive a refund if I cancel early?

• Memberships have no cancellation fees, but costs are non-refundable and will remain active through the billing period 😊 Unused credits expire after 180 days.

Is the membership fee a recurring charge?

• Memberships are $24 USD annually and will auto-renew until canceled. 💙 

Can I change the payment method on my membership?

• Yes! You can update your payment method directly from your profile in your account portal. 💙

For $24 USD/year, HoneyClub unlocks exclusive perks for US customers 🎉 We appreciate your patience as we work to expand internationally! 💙

Benefits:

• 20% store credit on every order (applied to the garment value only).
• Free economy shipping on every order.
• Eligible for free products in exchange for survey and fit feedback.
• Early access to sales and new product launches.
• Periodic member-only sale events.

Add the membership to your cart and checkout! We’ll send an onboarding email with instructions to access all your perks.

Click the Join The Club button below to get started!