Orders & Payments

• What is Package Protection?

  With Package Protection, your package will be safe from all types of mishaps, including loss, damage, and theft.

  If there’s a shipping issue, we’ve got your back! Start a reorder request through your order confirmation email or use this link. Once your request is sent, Corso’s concierge team will step in to ensure everything gets sorted quickly and hassle-free.

  But that’s not all! Corso also helps protect the planet. When you add Package Protection to your order, Corso offsets the carbon emissions from your shipment. It’s a simple way to make your shopping experience a little greener! 🌱🎁

  Please note that original shipping and package protection fees are non-refundable

• What Discounts and Savings Are Available?

  We’re all about a great deal and have handpicked a few just for you!

   

  💜 Visit our website for current promotions. Click here to see our Discount Collection and find styles you’ll love!
  
  💜 Save big with our curated bundles of bestselling items, perfectly paired in various colors, all with extra savings. Click here to explore our Bundles Collection.
  
  💜 Save even more with our Referral Program! Invite friends to Honeylove for $20 off their first order, and earn $20 off each qualifying purchase made through your link. After their order, you’ll receive a $20 discount code within 48-72 hours. Only first-time customers will be eligible to receive $20 off with your referral link. Click here to get started!
  
  💜 We also offer teachers, medical professionals, first responders, and service members a Community Superhero Discount! Verify your affiliation via VerifyPass in under 60 seconds, and receive a one-time 20% discount code. Click here to get verified!
  
  

  💜 Stay updated with our email newsletter or text messages for the latest promotions and releases. Join our community at the bottom left-hand corner of our website! 

  Limit of one discount code per order. Apply codes at checkout in the Discount/Gift card box and hit "Apply" to redeem.

• What Payment Methods Can I Use?

  We have plenty of payment options to make your checkout as smooth as possible.

  For those using a debit or credit card, we accept a variety of major cards, including: 
  💜 Visa
  💜 Mastercard
  💜 American Express
  💜 Discover
  💜 JCB
  💜 Diners Club
  💜 Elo
  💜 UnionPay
  
  For a quick checkout, we offer express options like ApplePay, ShopPay, PayPal, and other available methods based on your location.
  
  If you prefer an installment plan, you can select from available options at checkout, allowing you to split your total into smaller payments with no additional charges or interest.
  
  Honeylove gift card codes can be entered in the “Gift card or discount code” box at checkout.

• Where Do You Ship To?

  We ship everywhere in the world except North Korea, Uruguay, Russia, Ukraine, Turkey, and Afghanistan!

  Shipping costs and options are available at check out 💜

• How Can I Track My Order?

  Here are 3 ways you can track your order:

  Check Your Email

  • When your order ships, you’ll receive a confirmation email with a tracking link. Click it to view updates and expected arrival.

  Track Through Your Honeylove Account

  • Sign in with the email used to place your order, then go to "Orders" to view tracking info. 

  Track via Our Website

  • Enter your tracking number, or your email address and order number, to get shipment updates.

  We understand the excitement of waiting for your Honeylove order, and we want to keep you updated every step of the way!

  Please note: Tracking may take up to 24 hours to update after shipping. If you don’t see updates right away, don’t worry—your package is on its way!

• Can I Edit or Cancel My Order?

  Once an order is placed, you won’t be able to modify or add to it. If you need to cancel the order or make any changes, contact us as soon as possible, and we’ll help you cancel the order and place a new order with the correct items. Use the chat bubble on our website for quick assistance.
  
  💜 Orders placed before 11 AM* Pacific Time Monday-Friday ship out same-day, except holidays.
  *5 AM Pacific Time, Monday-Friday, for our UK customers.
  *10 AM Pacific Time, Monday-Friday, for our Canadian customers. 
  *6 PM Pacific Time, Monday-Friday, for our Australian customers.
  If you contact us outside business hours, we’ll respond the next morning. We’re available 6 AM-6 PM PT, 7 days a week.

• How Can I Contact Honeylove?

  Contact our team through email, phone, or chat!

  Email: support@honeylove.com
  Phone: 1 (855) 740-8229
  Chat: Click the "Contact Us" button at the bottom of our website.

• How Do I Unsubscribe?

  We understand a break is sometimes needed! To unsubscribe from our newsletter, click here, enter your email, and select unsubscribe.
  
  To opt out of text updates, reply "STOP" to the most recent message. When you're ready to resubscribe, reply "START" anytime!

  

  This isn’t goodbye for us, it's until next time 💜

• When Can I Expect a Restock?

  Join the waitlist to get updates when a garment is restocked and, if you’d like, sign up for our email newsletter.
  Go to the product page, select your color and size, click "Join Waitlist," and enter your email! If your favorite garment is out of stock, don’t worry—we restock regularly, so it’ll be back soon💜