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  • How Can I Track My Order?

    Here are 3 ways you can track your order:

    Check Your Email

    • When your order ships, you’ll receive a confirmation email with a tracking link. Click it to view updates and expected arrival.

    Track Through Your Honeylove Account

    • Sign in with the email used to place your order, then go to "Orders" to view tracking info. 

    Track via Our Website

    • Enter your tracking number, or your email address and order number, to get shipment updates.

    We understand the excitement of waiting for your Honeylove order, and we want to keep you updated every step of the way!

    Please note: Tracking may take up to 24 hours to update after shipping. If you don’t see updates right away, don’t worry—your package is on its way!

  • Can I Edit or Cancel My Order?

    Our team works fast, so if you need to cancel or make any changes to your order, we recommend contacting us as soon as possible. Contact us by using the chat bubble on our website for quick assistance.

    💙 Orders placed before 11 AM* Pacific Time Monday-Friday, ship out same-day, except holidays.
    *5 AM Pacific Time, Monday-Friday, for our UK customers.
    *10 AM Pacific Time, Monday-Friday, for our Canadian customers. 
    *6 PM Pacific Time, Monday-Friday, for our Australian customers.
    If you contact us outside business hours, we’ll respond the next morning. We’re available 6 AM-6 PM PT, 7 days a week.