How do I redeem my credits?
- Log in, add your items to the cart, and head to checkout. There you’ll see any credits you can use. Enter the amount you’d like, hit Apply, and your code will stick around in your cart—even if you leave or sign out.
- Sign in on the membership portal, go to the Membership tab, and select “Get discount code” to generate a code that you can enter at checkout.
How long do store credits last?
- Store credits expire 180 days after receipt. We'll send an email reminder before they expire. 😊
I accidentally redeemed a code before I was ready. What do I do?
- Redeeming credits creates a personal discount code that stays in your cart.
- Earn more credits? Just enter the new total to refresh your code.
I forgot to log in before placing my order. Will I still get credits?
- Your HoneyClub perks are tied to the email you signed up with 💙 Using the same email for other orders, and your credits will automatically be added.
How do I access my free shipping benefit?
- Free shipping is automatically applied with your account email — no code needed! 🎉
Can I use discount codes with my membership?
- Only one code can be used per order 💙
- Redeemed credits cannot be combined with other discount codes.
How are credits handled on returns & cancellations?
- If an order is canceled or returned:
- Any credits you earned will be removed
- Any credits you used will be added back to your account.