Thank you so much for giving Honeylove a try!
You may not have found your perfect fit just yet, but we are working on new styles all the time - so stay tuned and we hope to see you again soon!
Returns are fast and easy, and we cover the return postage domestically💜
Click "START A RETURN" to go to our interactive returns portal to get started!
If you’re looking to return an order that you’ve already filed a claim for through your package protection, just use the original order number in our returns portal. This will help make the process as smooth as possible! 😉
💜As soon as you've arrived at our returns portal, simply enter your order number and your shipping address, zip code, or email to get started. From there, you will follow the prompts to set up a return.
💜Once complete, you will be able to choose to receive either a prepaid return label to print or, if you don't have a printer, a QR code that can be scanned at participating USPS locations.
- Labels and QR codes expire 28 days after they are created.
- Don’t have the original packaging? No worries! You can receive a QR Code to return your garments with Happy Returns at your nearest Return Bar! Want to learn more? Click here. 😉
💜The label or QR code will be sent to your email address. (If you aren't seeing this email, be sure to check the spam or promotions folder in your inbox!)
💜Simply package your returns, you can use the original packaging if you still have it, and drop the package off at your local Post Office.
💜 As soon as your return garment(s) is received, your refund will take about 5-7 business days to process to your original payment method. Please note that standard and expedited shipping costs are non-refundable.
Is my order eligible for return?
💜In order to be eligible for a return/exchange, products must be purchased directly from Honeylove.com and be returned unworn in their original condition and with all tags and liners attached. Please include the original order packing slip in your return package. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
Please note that returns are not available for the following products:
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Underwear
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Gift cards
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Intimates bag
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Package protection
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Items marked as Final Sale at the time of purchase
- Items not purchased on Honeylove.com (for purchases made through a retail store, please return to the original place of purchase)
If you are returning from outside of the United States, use these instructions.
Due to system limitations, we cannot generate prepaid labels for military addresses.
Please address your return to the address below and reach out to our support team with the tracking number, so we will be able to help take care of everything for you.
Honeylove Returns c/o Whiplash
1225 Southgate Parkway Suite 100,
Etna, OH, 43062
Please note that original shipping fees, package protection or any other associated costs are non-refundable
Not what you’re looking for? Click here to read more about our Returns/Exchange policy