30-Day Fit Guarantee
We want you to be as excited to put on your Honeylove garment as we are, so just in case you didn't find your perfect fit on the first try, our 30 day fit guarantee allows you to exchange or return eligible items within 30 days of your purchase!
Try your Honeylove on with undies and your favorite outfits, and have a fashion show or dance around the house to be sure you are supported and comfortable! If for any reason you aren't completely in love with your garment or the fit, you can return or exchange it within 30 days of the order date.
Domestic Exchanges
Ready to set up an exchange?
💜Once your Exchange has been submitted online, a prepaid shipping label will be sent to the email address on file.
💜This label is good for use through the USPS and should be used within a week of set up.
💜Simply package your returns, you can use the original packaging if you still have it, and drop the package off at your local Post Office. (There is no need to return the wash bag that was included with your order.)
💜Once we receive your return garment(s), we will send out your new garment! If you choose to do an instant exchange, a temporary hold of $1 will be placed on your card and your exchange order will be immediately processed. If we do not receive your return within 14 days from when the request was placed you will be charged for the exchange item.
💜You will receive an email confirmation with the new parcel's shipment tracking.
Domestic Returns
Ready to set up a Return?
💜Once your Return has been submitted online, a prepaid shipping label will be sent to the email address on file.
💜This label is good for use through the USPS and should be used within a week of set up.
💜Simply package your returns, you can use the original packaging if you still have it, and drop the package off at your local Post Office. (There is no need to return any wash bags that were included with your order.)
💜Once we receive your return garment(s), we will issue a refund to the original payment method used for the purchase.
💜You will receive an email confirmation that the refund has been sent.
💜Processing times vary based on the financial institution, but typically take about 5-7 business days.
International Returns
Ready to set up an international return?
💜When you're taken to our returns/exchange portal, simply enter your email address used when placing your order as well as your order number (don't forget the include the # sign) on the return page to start the process!
💜Please note that original shipping fees, duty paid or any other associated costs are non-refundable, and return postage/costs will be deducted from your refund.
💜Once we see your garment(s) have arrived at our warehouse, we will get your refund processed for you!
💜You will receive an email confirmation that the refund has been sent.
💜Processing times vary based on the financial institution, but typically take about 5-7 business days.
Is my order eligible for return/exchange?
💜All Honeylove garments, excluding final sale items, are eligible for return or exchange within 30 days of your purchase.